Stacker experienced a critical incident on August 2, 2023 affecting Stacker API and Custom Domains and 1 more component, lasting 7h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 02, 2023, 10:51 AM UTC
It seems like an issue with our load balancer has brought Stacker down. You will most likely not be able to load your apps at the moment. We're looking into it with priority, and we'll let you know as soon as we have more information.
- investigating Aug 02, 2023, 11:32 AM UTC
We believe Stacker should now be working for most people, but we're continuing to investigate the situation.
- investigating Aug 02, 2023, 02:28 PM UTC
Everything in Stacker is currently operational with slightly degraded performance. However, the root cause is currently being investigated by one of our providers as it may be stemming from them. We are working with them to find a solution. Further outages may be possible as we continue working on the issue, but we will do our best to keep them at a minimum.
- monitoring Aug 02, 2023, 05:27 PM UTC
A fix has been implemented and we are continuing to monitor the incident.
- resolved Aug 02, 2023, 05:56 PM UTC
This incident has now been resolved!