Stacker incident

New Airtable connections are not syncing

Major Resolved View vendor source →

Stacker experienced a major incident on August 14, 2023 affecting Airtable Schema Update, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 08:48 PM UTC
Resolved
Aug 15, 2023, 02:26 AM UTC
Duration
5h 38m
Detected by Pingoru
Aug 14, 2023, 08:48 PM UTC

Affected components

Airtable Schema Update

Update timeline

  1. investigating Aug 14, 2023, 08:48 PM UTC

    We are currently investigating an issue where adding a new Airtable connection is not syncing for some users.

  2. monitoring Aug 14, 2023, 09:43 PM UTC

    A fix has been implemented and we are monitoring the results. We are still seeing issues with Password-protected bases not schema syncing.

  3. resolved Aug 15, 2023, 02:26 AM UTC

    No other issues being seen or reported. Will continue to work with Airtable to resolve issue with password protected bases.