Stacker experienced a major incident on November 18, 2023 affecting Airtable Schema Update and Stacker App, lasting 5h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2023, 11:57 AM UTC
We are investigating reports that tables from Airtable are not appearing in some users' apps
- identified Nov 18, 2023, 02:31 PM UTC
We've identified the issue, and have taken Stacker offline in order to safely apply the necessary fix. We're working hard to get it back online as soon as possible.
- monitoring Nov 18, 2023, 05:31 PM UTC
We have resolved the issues with the Stacker apps, however you may need to repair your authorization with Airtable in order to continue to sync data. Please go to the data connection settings in each application and click "Repair". During the re-authorization process, you need to authorize every Base used in Stacker, across all of your Stacker apps. The simplest way to do this is to select the option labelled "All current and future bases in all current and future workspaces”.
- resolved Nov 18, 2023, 05:31 PM UTC
We have emailed all customers who need to take action to re-authorize their Airtable connections.