Stacker incident

Performance Degradation

Notice Resolved View vendor source →

Stacker experienced a notice incident on August 31, 2021 affecting Stacker App, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 05:02 PM UTC
Resolved
Aug 31, 2021, 09:14 PM UTC
Duration
4h 12m
Detected by Pingoru
Aug 31, 2021, 05:02 PM UTC

Affected components

Stacker App

Update timeline

  1. investigating Aug 31, 2021, 05:02 PM UTC

    We are experiencing an issue that is causing slow performance and service interruption to some apps. Our engineering team is currently investigating the issue and working to restore full service as quickly as possible. We sincerely apologize for the disruption.

  2. identified Aug 31, 2021, 06:13 PM UTC

    Our engineering team has identified the cause of the performance slowdown. We expect normal service to be restored to apps shortly. We sincerely apologize for the disruption.

  3. resolved Aug 31, 2021, 09:14 PM UTC

    Earlier today, we received reports from customers who were experiencing slow performance in their Stacker apps. A fix has been implemented, and this incident is now resolved. Thank you very much for your patience.