Stacker incident

Oct 11

Critical Resolved View vendor source →

Stacker experienced a critical incident on October 11, 2021 affecting Stacker App, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2021, 04:47 PM UTC
Resolved
Oct 11, 2021, 05:03 PM UTC
Duration
15m
Detected by Pingoru
Oct 11, 2021, 04:47 PM UTC

Affected components

Stacker App

Update timeline

  1. investigating Oct 11, 2021, 04:37 PM UTC

    We are experiencing downtime. We are investigating the issue and will update you as soon as possible. We apologize for the inconvenience.

  2. identified Oct 11, 2021, 04:47 PM UTC

    We have identified the root cause, and we are working on a fix. As we resolve the incident, we will be providing updates for all of our customers here. If you have any further questions, feel free to contact [email protected]. Thank you for your patience.

  3. resolved Oct 11, 2021, 05:03 PM UTC

    Earlier today, we received reports that Stacker apps were not loading. A fix has been implemented, and this incident is now resolved. Thank you very much for your patience. If you have any questions, please get in touch with [email protected].