Stable Host experienced a major incident on May 1, 2024 affecting Frankfurt, DE, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Frankfurt, DE
Update timeline
- investigating May 01, 2024, 07:00 PM UTC
We are currently investigating this issue.
- identified May 01, 2024, 07:29 PM UTC
There seems to be a Network issue on the upstream provider and they are working on it. There is no ETA at this moment.
- identified May 01, 2024, 11:04 PM UTC
We are continuing to work on a fix for this issue.
- identified May 02, 2024, 05:23 AM UTC
No changes at this moment. Upstream provider keeps working on this Routing Network issue.
- identified May 02, 2024, 07:17 AM UTC
Upstream provider keeps working on this Routing Network issue.
- monitoring May 02, 2024, 03:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 02, 2024, 03:44 PM UTC
We are continuing to monitor for any further issues.
- resolved May 03, 2024, 12:56 AM UTC
This incident has been resolved.