ST Math incident

ST Math Authentication Issues

Minor Resolved View vendor source →

ST Math experienced a minor incident on April 23, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2023, 08:50 AM UTC
Resolved
Apr 23, 2023, 08:50 AM UTC
Duration
Detected by Pingoru
Apr 23, 2023, 08:50 AM UTC

Update timeline

  1. resolved Apr 25, 2023, 09:33 PM UTC

    Sunday, April 23 4:50pm PST Resolved - All users should now be able to use ST Math on iPads. During our assessment of the situtation we were able to identify and implement several fixes associated with the 16.4 IOS update. We apologize for the the brief outage and encourage all our students to continue playing ST Math during the weekends. Apr 23, 2:02pm PST Update - Our team has identified the cause of the issue and are working quickly to solve it. Thank you for your patience. Investigating - Some students report being unable to login, which coincided with us deploying a fix for an iPad issue. We are working to identify the exact problem and solve it. Apr 23, 1:50pm PST Investigating - Some students report being unable to login, which coincided with us deploying a fix for an iPad issue. We are working to identify the exact problem and solve it. We apologize for the inconvenience and will provide an update soon.