ST Math experienced a notice incident on September 18, 2023 affecting ST Math Staff Experience and ST Math Learner Experience, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2023, 06:31 PM UTC
We are currently experiencing a service degradation. Our engineering team is working to identify the root cause and implement a solution.
- identified Sep 18, 2023, 07:01 PM UTC
Amazon Web Services (AWS) has confirmed they are having issues with their infrastructure that is impacting ST Math. We are continuing to monitor.
- identified Sep 18, 2023, 07:14 PM UTC
We are continuing to monitor this AWS outage.
- identified Sep 18, 2023, 07:36 PM UTC
We are continuing to monitor this AWS outage.
- identified Sep 18, 2023, 08:01 PM UTC
We continue to monitor this situation with the Amazon outage (https://health.aws.amazon.com/health/status) and will provide updates as quickly as they are made available to us.
- resolved Sep 18, 2023, 08:44 PM UTC
This incident has been resolved by AWS engineers.