ST Math experienced a minor incident on February 7, 2024 affecting ST Math Staff Experience and ST Math Learner Experience, lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 07, 2024, 05:30 PM UTC
Incorrect changes to the ST Math game curriculum were applied by mistake. We are working to remedy the situation. Learners in 3rd to 5th grades might see the incorrect journey. Teachers of 3rd to 5th grades might have trouble loading classes or learners with alerts.
- identified Feb 07, 2024, 06:02 PM UTC
Most students are not impacted, and only a few teachers are affected. A resolution is being tested and prepared for deployment.
- identified Feb 07, 2024, 07:12 PM UTC
Teachers should not be getting errors looking at classes and students should be able to play. There are still some final changes to revert and continued monitoring of the problem.
- identified Feb 07, 2024, 08:17 PM UTC
We are applying a fix and will be down for approximately 30 minutes.
- monitoring Feb 07, 2024, 08:29 PM UTC
Our fixes have been deployed and we are monitoring.
- resolved Feb 07, 2024, 08:42 PM UTC
This incident has been resolved.