ST Math incident

Classlink customers may not be able to login to ST Math using SSO.

Major Resolved View vendor source →

ST Math experienced a major incident on March 10, 2021 affecting ST Math Staff Experience and ST Math Learner Experience, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 02:37 PM UTC
Resolved
Mar 10, 2021, 05:36 PM UTC
Duration
2h 58m
Detected by Pingoru
Mar 10, 2021, 02:37 PM UTC

Affected components

ST Math Staff ExperienceST Math Learner Experience

Update timeline

  1. investigating Mar 10, 2021, 02:37 PM UTC

    We are currently investigating this issue.

  2. identified Mar 10, 2021, 04:06 PM UTC

    ClassLink CSV roster provisioning customers were disabled last night in error. We’ve found the issue and are working to restore full functionality ASAP.

  3. resolved Mar 10, 2021, 05:36 PM UTC

    The issue has been corrected and ST Math is now available for all ClassLink rostered customers.