Squiz experienced a major incident on April 8, 2024 affecting Squiz Cloud Hosted Instances, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 08, 2024, 10:29 AM UTC
Squiz monitoring has detected a degradation of service in our UK Data Centres Squiz has identified the cause of the issue and is working to resolve as quickly possible. A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
- monitoring Apr 08, 2024, 10:44 AM UTC
We are beginning to see multiple systems recovering. Squiz will continue to monitor the situation and provide updates shortly.
- monitoring Apr 08, 2024, 11:02 AM UTC
All systems have now recovered and services returned to normal. Squiz will continue to monitor the situation and provide updates as required.
- resolved Apr 08, 2024, 11:15 AM UTC
Dear Customers, We're pleased to inform you that this incident has been resolved. All systems are now back to normal operation. We will continue to closely monitor, however if you experience any further issues or have concerns, please do not hesitate to contact our support team.