Squiz experienced a minor incident on June 12, 2024 affecting Squiz SaaS Hosted Instances, lasting 2h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2024, 12:17 AM UTC
Squiz is aware of an intermittent issue affecting SaaS DXP users ability to save metadata values in the CMS. Our team is currently investigating this issue and will provide ongoing updates
- investigating Jun 12, 2024, 12:35 AM UTC
we are currently deploying the fix to a canary uat system to test it further before deciding if we release to production.
- investigating Jun 12, 2024, 12:52 AM UTC
We are currently waiting on pipelines to deploy the fix to develop so we can test
- investigating Jun 12, 2024, 01:37 AM UTC
We are currently waiting on pipelines to run so we can release the fix.
- investigating Jun 12, 2024, 02:59 AM UTC
We are declaring this incident closed The production pipeline will continue to run as we upgrade all other instances. We will monitor the pipeline throughout the afternoon
- resolved Jun 12, 2024, 02:59 AM UTC
This incident has been resolved.