Squiz incident

Support Telephone Line Issues

Minor Resolved View vendor source →

Squiz experienced a minor incident on September 6, 2024, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2024, 09:24 AM UTC
Resolved
Sep 06, 2024, 11:47 AM UTC
Duration
2h 23m
Detected by Pingoru
Sep 06, 2024, 09:24 AM UTC

Update timeline

  1. investigating Sep 06, 2024, 09:24 AM UTC

    Please be advised we are currently experiencing issues with our Support Telephone lines. This issue is not affecting other services so please continue to contact us via email at [email protected] and through MySquiz. This is only affecting the below phone lines as far as we are aware: Squiz 24x7 Helpdesk: (+61) 1300 077 849 from Australia (+64) 4 805 0098 from New Zealand (+44) 808 267 7849 from UK / Europe (+1) 877 394 0640 from the US

  2. resolved Sep 06, 2024, 11:47 AM UTC

    We are pleased to inform you that our support phone line has been successfully repaired and is now fully operational.