Squiz incident

Support Ticketing and Phone Issues

Notice Resolved View vendor source →

Squiz experienced a notice incident on October 26, 2025, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2025, 01:16 AM UTC
Resolved
Oct 27, 2025, 06:39 AM UTC
Duration
1d 5h
Detected by Pingoru
Oct 26, 2025, 01:16 AM UTC

Update timeline

  1. investigating Oct 26, 2025, 01:16 AM UTC

    We are experiencing issues with our customer support services. Support calls may not be getting through and customers may be having issues submitting support tickets through the MySquiz portal. For any urgent issues, please email [email protected].

  2. identified Oct 26, 2025, 11:39 PM UTC

    MySquiz can now be used, any issues please let us know at [email protected]. Phone system is still having issues and we are working to resolve it as soon as possible

  3. resolved Oct 27, 2025, 06:39 AM UTC

    This incident has been resolved.