Squirrel Cloud incident

BoH app is down due to gateway issue

Critical Resolved View vendor source →

Squirrel Cloud experienced a critical incident on May 9, 2022 affecting BoH, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2022, 03:41 AM UTC
Resolved
May 09, 2022, 04:57 AM UTC
Duration
1h 16m
Detected by Pingoru
May 09, 2022, 03:41 AM UTC

Affected components

BoH

Update timeline

  1. investigating May 09, 2022, 03:41 AM UTC

    We are currently investigating this issue.

  2. identified May 09, 2022, 04:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 09, 2022, 04:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 09, 2022, 04:54 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 09, 2022, 04:57 AM UTC

    The application is up and running, we are monitoring the application