Squirrel Cloud incident

Issue with Cloud Hub Service

Critical Resolved View vendor source →

Squirrel Cloud experienced a critical incident on November 14, 2022 affecting HUB, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 07:40 PM UTC
Resolved
Nov 14, 2022, 08:15 PM UTC
Duration
35m
Detected by Pingoru
Nov 14, 2022, 07:40 PM UTC

Affected components

HUB

Update timeline

  1. monitoring Nov 15, 2022, 06:20 AM UTC

    Although no customer reports, we noticed that the Cloud Hub Service had an issue at 11:40 am PDT and was restarted at 12:14 as a precaution. Teams are working with Microsoft to investigate further but all systems are operational.

  2. resolved Nov 15, 2022, 06:20 AM UTC

    This incident has been resolved.