Squirrel Cloud incident

Outage in API service

Critical Resolved View vendor source →

Squirrel Cloud experienced a critical incident on March 13, 2024 affecting API and BoH and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2024, 02:47 PM UTC
Resolved
Mar 13, 2024, 03:19 PM UTC
Duration
32m
Detected by Pingoru
Mar 13, 2024, 02:47 PM UTC

Affected components

APIBoHFoH

Update timeline

  1. investigating Mar 13, 2024, 02:47 PM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2024, 03:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 13, 2024, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 13, 2024, 03:18 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 13, 2024, 03:19 PM UTC

    This incident has been resolved.