Squirrel Cloud incident
Service Disruption Due to Azure Maintenance – Central Canada Region
Squirrel Cloud experienced a major incident on July 8, 2025 affecting API and BoH and 1 more component, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 08, 2025, 02:18 PM UTC
We are currently experiencing intermittent service disruptions affecting our API due to unplanned critical infrastructure maintenance by Microsoft Azure in the Central Canada region. This is impacting service availability of our API, and our team is actively monitoring and restarting affected services as needed. During this time, please follow the procedures outlined in the Offline Mode option to continue operations to minimize disruption. If you encounter any additional challenges, please don't hesitate to contact our Support team for assistance. We apologize for the inconvenience and appreciate your understanding while Microsoft works to resolve the issue. We will continue to provide updates as more information becomes available.
- monitoring Jul 08, 2025, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2025, 08:56 PM UTC
This incident has been resolved.