Squirrel Cloud incident

Outage in API service

Minor Resolved View vendor source →

Squirrel Cloud experienced a minor incident on September 9, 2025 affecting API and BoH and 1 more component, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 04:30 AM UTC
Resolved
Sep 10, 2025, 04:16 PM UTC
Duration
1d 11h
Detected by Pingoru
Sep 09, 2025, 04:30 AM UTC

Affected components

APIBoHFoH

Update timeline

  1. identified Sep 09, 2025, 04:30 AM UTC

    Squirrel Cloud was unavailable for about 43 minutes starting 7:25 pm PST on 8th Sept 2025.

  2. identified Sep 09, 2025, 04:30 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 09, 2025, 05:21 AM UTC

    The sites are operational now. We are working with Microsoft to identify the root cause.

  4. resolved Sep 10, 2025, 04:16 PM UTC

    This incident has been resolved.