SQUIRE Outage History

SQUIRE is up right now

SQUIRE had 4 outages in the last 2 years totaling 49h 2m of downtime — averaging 0.2 incidents per month.

There were 4 SQUIRE outages since November 5, 2025 totaling 49h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://getsquirestatus.com

Notice May 25, 2026

SQUIRE SMS Delivery

Detected by Pingoru
May 25, 2026, 02:23 AM UTC
Resolved
May 26, 2026, 05:36 PM UTC
Duration
1d 15h
Affected: MessageBirdSQUIRE
Timeline · 4 updates
  1. investigating May 25, 2026, 02:23 AM UTC

    SQUIRE is investigating an issue affecting SMS message delivery. Some customers may be unable to receive SMS verification codes required to log in, and appointment reminders sent via SMS may be delayed or undelivered. We are actively investigating the situation and will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.

  2. identified May 25, 2026, 01:16 PM UTC

    We have identified the issue affecting SMS message delivery, preventing some customers from receiving SMS verification codes and appointment reminders. Marketing communications sent through Engage are unaffected. Our engineering team is working on a fix. We will provide an update as soon as we have more information. We appreciate your patience while we work to address the issue.

  3. monitoring May 26, 2026, 01:34 PM UTC

    We are continuing to monitor the SMS message delivery issue. Appointment reminders and notifications are being delivered via email and push notifications, and login codes are being delivered via email only at this time. Marketing communications sent through Engage remain unaffected. We will provide a final update once the issue is fully resolved. We appreciate your patience while we work to address the issue.

  4. resolved May 26, 2026, 05:36 PM UTC

    The issue affecting SMS message delivery has been resolved. We are continuing to monitor any residual latency. SMS verification codes and appointment reminders are now delivering as expected. Marketing communications through Engage were not impacted. If you continue to experience any issues, please reach out to our support team. Thank you for your patience.

Read the full incident report →

Notice May 21, 2026

SQUIRE Slowness and Intermittent Errors

Detected by Pingoru
May 21, 2026, 07:41 PM UTC
Resolved
May 21, 2026, 10:49 PM UTC
Duration
3h 8m
Affected: SQUIRE
Timeline · 3 updates
  1. investigating May 21, 2026, 07:41 PM UTC

    SQUIRE is investigating an issue where SQUIRE is not accessible for some customers. We are actively investigating the situation with our engineering team and will update you as soon as we have more information. We appreciate your patience while we work to address the issue.

  2. monitoring May 21, 2026, 08:09 PM UTC

    We've confirmed access has been restored and are actively monitoring systems. A follow up message confirming resolved will be sent as soon as this concludes.

  3. resolved May 21, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 23, 2025

SQUIRE Slowness

Detected by Pingoru
Dec 23, 2025, 07:41 PM UTC
Resolved
Dec 23, 2025, 09:01 PM UTC
Duration
1h 19m
Affected: SQUIRE
Timeline · 3 updates
  1. investigating Dec 23, 2025, 07:41 PM UTC

    We are investigating an issue where some SQUIRE users are experiencing slowness. Performance has improved, but intermittent slowness may still occur. Our engineers are actively investigating, and we will provide updates as more information becomes available.

  2. monitoring Dec 23, 2025, 08:09 PM UTC

    We continue to investigate intermittent latency affecting some SQUIRE users. Performance remains improved, though some users may still experience delays. Our Engineering team is actively working to identify the root cause, and we’ll share another update as we learn more.

  3. resolved Dec 23, 2025, 09:01 PM UTC

    SQUIRE is happy to report that the issue has been resolved. If you are still experiencing an issue with accessing SQUIRE, please do not hesitate to reach out to our support team directly.

Read the full incident report →

Notice November 18, 2025

SQUIRE Intermittent Issues

Detected by Pingoru
Nov 18, 2025, 12:34 PM UTC
Resolved
Nov 18, 2025, 05:55 PM UTC
Duration
5h 20m
Affected: SQUIRE
Timeline · 5 updates
  1. investigating Nov 18, 2025, 12:34 PM UTC

    SQUIRE is investigating an issue impacting our systems due to an issue with our partner Cloudflare. We are actively investigating the situation with our booking partners and will update you as soon as we have more information.

  2. monitoring Nov 18, 2025, 01:33 PM UTC

    SQUIRE is continuing to monitor the issue with our partner Cloudflare and will provide an update as soon as the issue is resolved. We appreciate your patience as we continue to work through this issue as quickly as possible.

  3. monitoring Nov 18, 2025, 03:05 PM UTC

    The issue impacting Cloudflare is resolving. SQUIRE is continuing to monitor recovery. If you are still having an issue, please reach out to our support team.

  4. monitoring Nov 18, 2025, 03:36 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 18, 2025, 05:55 PM UTC

    SQUIRE is happy to report that the issue with our partner has been resolved. If you are still having an issue, please reach out to our support team directly.

Read the full incident report →