SquaredUp US incident

Application & Platform outage

Critical Resolved View vendor source →

SquaredUp US experienced a critical incident on June 13, 2023 affecting SquaredUp - Web Application and SquaredUp - API, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:35 PM UTC
Resolved
Jun 13, 2023, 09:04 PM UTC
Duration
29m
Detected by Pingoru
Jun 13, 2023, 08:35 PM UTC

Affected components

SquaredUp - Web ApplicationSquaredUp - API

Update timeline

  1. investigating Jun 13, 2023, 08:35 PM UTC

    Owing to an ongoing AWS issue, the SquaredUp Web Application and platform services are temporarily unavailable. We will continue to monitor this outage and provide updates to our StatusPage as soon as we have them.

  2. monitoring Jun 13, 2023, 08:46 PM UTC

    AWS has identified the issue causing the outage and is applying mitigation. We will continue to monitor the situation and update accordingly. Users may now be able to log in and use the SquaredUp Web Application but may experience issues.

  3. resolved Jun 13, 2023, 09:04 PM UTC

    We believe this issue to now be resolved, but will continue to monitor for any remaining issues.