SquaredUp US incident

Issue affecting AWS CloudWatch metrics

Minor Resolved View vendor source →

SquaredUp US experienced a minor incident on November 24, 2023 affecting SquaredUp - Web Application, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 08:35 AM UTC
Resolved
Nov 24, 2023, 12:08 PM UTC
Duration
3h 33m
Detected by Pingoru
Nov 24, 2023, 08:35 AM UTC

Affected components

SquaredUp - Web Application

Update timeline

  1. investigating Nov 24, 2023, 08:35 AM UTC

    We are currently investigating an issue that is affecting AWS CloudWatch metrics, where tiles will fail to load with the error "All requests failed fetching unscoped CloudWatch metrics from AWS". We are working on a fix to address this and will provide updates to our StatusPage as soon as we have them.

  2. resolved Nov 24, 2023, 12:08 PM UTC

    A fix for this issue has been deployed and is now live in production, we will continue to monitor for any related issues.