SquaredUp EU incident

Issue affecting platform availability and functionality.

Major Resolved View vendor source →

SquaredUp EU experienced a major incident on April 3, 2024 affecting SquaredUp - Web Application and SquaredUp - API, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 10:41 AM UTC
Resolved
Apr 03, 2024, 02:43 PM UTC
Duration
4h 2m
Detected by Pingoru
Apr 03, 2024, 10:41 AM UTC

Affected components

SquaredUp - Web ApplicationSquaredUp - API

Update timeline

  1. investigating Apr 03, 2024, 10:41 AM UTC

    We are currently investigating an issue that is affecting accessing the platform from certain locations. Our Engineers are investigating and we will provide an update as soon as we have more information.

  2. identified Apr 03, 2024, 12:49 PM UTC

    We have identified an issue with our DNS servers and are continuing to work the problem.

  3. resolved Apr 03, 2024, 02:43 PM UTC

    A fix has been implemented and service has been restored.