SquaredUp EU incident

Platform issue - After login, the UI is not loading

Major Resolved View vendor source →

SquaredUp EU experienced a major incident on April 1, 2025 affecting SquaredUp - Web Application, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 09:09 AM UTC
Resolved
Apr 01, 2025, 10:11 AM UTC
Duration
1h 1m
Detected by Pingoru
Apr 01, 2025, 09:09 AM UTC

Affected components

SquaredUp - Web Application

Update timeline

  1. investigating Apr 01, 2025, 09:09 AM UTC

    We are currently investigating an issue where after logging on, the UI is not loading.

  2. investigating Apr 01, 2025, 10:10 AM UTC

    Service has been restored. The issue was caused by an outage with Azure Cosmos DB.

  3. resolved Apr 01, 2025, 10:11 AM UTC

    This incident has been resolved.