Square UK Outage History

Square UK is up right now

Square UK had 51 outages in the last 2 years — averaging 2.1 incidents per month.

There were 51 Square UK outages since October 20, 2025. Each is summarised below — incident details, duration, and resolution information.

Source: https://uk.issquareup.com

Minor August 18, 2026

[Australia 🇦🇺] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[Canada 🇨🇦] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[France 🇫🇷] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[Ireland 🇮🇪] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[Japan 🇯🇵] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[Spain 🇪🇸] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[United Kingdom 🇬🇧] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 18, 2026

[United States 🇺🇸] Chat Support Outage

Detected by Pingoru
Aug 18, 2026, 07:52 PM UTC
Resolved
Aug 18, 2026, 07:52 PM UTC
Duration
Affected: Messaging Support
Timeline · 2 updates
  1. investigating Aug 18, 2026, 05:49 PM UTC

    Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)

  2. resolved Aug 18, 2026, 07:52 PM UTC

    Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)

Read the full incident report →

Minor August 15, 2026

[Australia 🇦🇺] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 3 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[Canada 🇨🇦] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 3 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[France 🇫🇷] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 3 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[Ireland 🇮🇪] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 4 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:46 AM UTC

    Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

  4. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[Japan 🇯🇵] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Timeline · 3 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[Spain 🇪🇸] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 4 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:46 AM UTC

    Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

  4. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[United Kingdom 🇬🇧] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 4 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:46 AM UTC

    Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

  4. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 15, 2026

[United States 🇺🇸] Service Disruption

Detected by Pingoru
Aug 15, 2026, 05:51 AM UTC
Resolved
Aug 15, 2026, 05:51 AM UTC
Duration
Affected: Payment Acceptance
Timeline · 4 updates
  1. investigating Aug 15, 2026, 04:35 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  2. investigating Aug 15, 2026, 04:49 AM UTC

    Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)

  3. resolved Aug 15, 2026, 05:46 AM UTC

    Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

  4. resolved Aug 15, 2026, 05:51 AM UTC

    Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Read the full incident report →

Minor August 11, 2026

[Australia 🇦🇺] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[Canada 🇨🇦] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Square Hardware (Operational) Payment Acceptance (Operational) Point of Sale (Operational)

Read the full incident report →

Minor August 11, 2026

[France 🇫🇷] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[Ireland 🇮🇪] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[Japan 🇯🇵] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[Spain 🇪🇸] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[United Kingdom 🇬🇧] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)

Read the full incident report →

Minor August 11, 2026

[United States 🇺🇸] Dashboard Disruption

Detected by Pingoru
Aug 11, 2026, 01:51 AM UTC
Resolved
Aug 11, 2026, 01:51 AM UTC
Duration
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
  1. investigating Aug 04, 2026, 08:54 PM UTC

    Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  2. monitoring Aug 10, 2026, 09:28 PM UTC

    Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)

  3. resolved Aug 11, 2026, 01:51 AM UTC

    Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Square Hardware (Operational) Payment Acceptance (Operational) Point of Sale (Operational)

Read the full incident report →

Minor July 24, 2026

[Australia 🇦🇺] Delayed sales reporting data disruption

Detected by Pingoru
Jul 24, 2026, 10:04 PM UTC
Resolved
Jul 24, 2026, 10:04 PM UTC
Duration
Affected: DashboardPoint of Sale
Timeline · 2 updates
  1. investigating Jul 24, 2026, 08:57 PM UTC

    Status: Investigating We are experiencing delayed sales reporting data with some Square Reports. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. Transactions and payments are processing normally. We appreciate your patience as we work to resolve this issue. Affected components Dashboard (Degraded performance) Point of Sale (Degraded performance)

  2. resolved Jul 24, 2026, 10:04 PM UTC

    Status: Resolved The delay with sales reporting data is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Point of Sale (Operational) Dashboard (Operational)

Read the full incident report →