- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
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resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 3 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 3 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 3 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 4 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:46 AM UTC
Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Timeline · 3 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 4 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:46 AM UTC
Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 4 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:46 AM UTC
Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 15, 2026, 05:51 AM UTC
- Resolved
- Aug 15, 2026, 05:51 AM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 4 updates
-
investigating Aug 15, 2026, 04:35 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
investigating Aug 15, 2026, 04:49 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
-
resolved Aug 15, 2026, 05:46 AM UTC
Status: Resolved We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
-
resolved Aug 15, 2026, 05:51 AM UTC
Status: Resolved The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Square Hardware (Operational) Payment Acceptance (Operational) Point of Sale (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
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- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
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Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
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investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Square Hardware (Operational) Payment Acceptance (Operational) Point of Sale (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 10:04 PM UTC
- Resolved
- Jul 24, 2026, 10:04 PM UTC
- Duration
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Affected: DashboardPoint of Sale
Timeline · 2 updates
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investigating Jul 24, 2026, 08:57 PM UTC
Status: Investigating We are experiencing delayed sales reporting data with some Square Reports. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. Transactions and payments are processing normally. We appreciate your patience as we work to resolve this issue. Affected components Dashboard (Degraded performance) Point of Sale (Degraded performance)
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resolved Jul 24, 2026, 10:04 PM UTC
Status: Resolved The delay with sales reporting data is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Point of Sale (Operational) Dashboard (Operational)
Read the full incident report →