Square AU incident

[Australia 🇦🇺] Service Disruption

Minor Resolved View vendor source →
Started
Apr 20, 2026, 11:18 PM UTC
Resolved
Apr 20, 2026, 11:18 PM UTC
Duration
Detected by Pingoru
Apr 20, 2026, 11:18 PM UTC

Affected components

Payment AcceptancePoint of Sale

Update timeline

  1. investigating Apr 20, 2026, 09:54 PM UTC

    Status: Investigating We are currently experiencing a disruption that is impacting some eftpos payments. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue. Affected components Point of Sale (Degraded performance)

  2. investigating Apr 20, 2026, 11:16 PM UTC

    Status: Investigating We are currently experiencing a disruption that is impacting eftpos payments. For now, we recommend customers use alternative methods of payments such as Visa, Mastercard or Amex. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue. Affected components Point of Sale (Operational) Payment Acceptance (Degraded performance)

  3. resolved Apr 20, 2026, 11:18 PM UTC

    Status: Resolved We recently experienced a disruption that impacted the processing of some eftpos payments. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue. Affected components Payment Acceptance (Operational) Point of Sale (Operational)

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