Square AU experienced a minor incident on September 24, 2026 affecting Payment Acceptance, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 09:16 PM UTC
Status: Investigating We are experiencing a disruption with some payment processing at point of sale. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
- resolved Sep 24, 2026, 09:28 PM UTC
Status: Resolved JCN card processing has been restored to full functionality. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Payment Acceptance (Operational)