Sprinto incident

Resolved Downtime Event

Major Resolved View vendor source →

Sprinto experienced a major incident on July 3, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2023, 04:48 PM UTC
Resolved
Jul 03, 2023, 04:48 PM UTC
Duration
—
Detected by Pingoru
Jul 03, 2023, 04:48 PM UTC

Update timeline

  1. resolved Jul 03, 2023, 12:04 PM UTC

    The issue occurred from 03/July/23, 04:38 PM IST to 03/July/23, 05:08 PM IST. The issue has been successfully resolved. The Sprinto web application is now operating as expected, and all pages are accessible. Service Affected: Users were unable to access the Sprinto web application during this period. Impact: The incident affected all users. Root Cause: The issue stemmed from a database schema migration that did not finish cleanly.