Resolved - degraded app performance
Affected: US Region
Timeline · 2 updates
- investigating Apr 29, 2026, 04:53 PM UTC
We are currently investigating this issue.
- resolved Apr 29, 2026, 04:53 PM UTC
This incident has been resolved.
Sprinto Outage History
Sprinto is up right nowSprinto had 11 outages in the last 2 years totaling 2h 45m of downtime — averaging 0.5 incidents per month.
There were 11 Sprinto outages since August 27, 2024 totaling 2h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded app performance in US
Timeline · 1 update
- resolved Apr 29, 2026, 04:35 PM UTC
We're experiencing a degraded app performance and are currently looking into the issue. Duration: Apr 29 2026, 8:40 - 8:54 pm
Degraded app performance in US region
Affected: US Region
Timeline · 1 update
- investigating Apr 29, 2026, 04:21 PM UTC
We're experiencing a degraded app performance and are currently looking into the issue. Duration: Apr 29 2026, 8:40 - 8:54 pm
Service Outage in Trust Center traffic
Affected: Trust Center - US Region
Timeline · 3 updates
- identified Sep 10, 2025, 05:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2025, 05:10 PM UTC
A fix has been implemented and we are monitoring the traffic. Our team is actively analyzing the root cause of the issue. We’ll share further updates as soon as more information is available. Thank you for your patience and understanding.
- resolved Sep 10, 2025, 05:10 PM UTC
This incident has been resolved. We will be updating this incident with further details on the root cause and action plan.
Service Degradation and Intermittent Outages - US Region
Timeline · 1 update
- resolved Sep 08, 2025, 10:24 AM UTC
We experienced service degradation and intermittent outages affecting Sprinto application in the US region Impact: - Significantly elevated response times (up to 40+ seconds) - Increased error rates across the platform - Intermittent service unavailability for some users - Degraded performance for users accessing Sprinto from the US region Current Status: All services have been restored and are operating normally. We are continuing to monitor the situation closely to ensure stability. Next Steps: Our engineering team is conducting a thorough investigation to determine the root cause of this incident, and will publish more details
Service Disruption in US region
Timeline · 1 update
- resolved Jun 30, 2025, 04:38 PM UTC
During a routine deployment, incompatible dependencies were introduced that caused the US region build to fail, resulting in service brief unavailability for users in US region. Our monitoring systems quickly detected the issue, and our engineering team responded immediately to restore full service. All services are now operating normally.
US App unavailability
Timeline · 1 update
- resolved Apr 03, 2025, 05:52 PM UTC
Resolved - An application outage occurred in the US region due to an infrastructure maintenance activity related to certificates. The team promptly identified the issue, reverted the changes and successfully restored application availability
System Degradation
Timeline · 1 update
- resolved Apr 03, 2025, 03:55 PM UTC
The US region experienced an elevated level of API errors. The issue has been mitigated, and we are closely monitoring system performance to ensure stability.
Service Disruption in EU Region
Timeline · 2 updates
Degraded service for some areas of the the app in US region
Timeline · 1 update
- resolved Aug 29, 2024, 10:16 AM UTC
The incident has been resolved. The app is functioning as expected.
In app sections were inaccessible in US region
Timeline · 1 update
- resolved Aug 29, 2024, 10:00 AM UTC
App is back up and is accessible for all users