SpringboardVR experienced a major incident on January 18, 2024 affecting VR Launcher and Services, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 18, 2024, 09:29 AM UTC
We are currently investigating the issue with one-click titles showing no license error and do not start.
- identified Jan 19, 2024, 11:33 AM UTC
The issue has been identified and our team is working on implementing a fix for the error with one-click games not working.
- identified Jan 19, 2024, 04:41 PM UTC
We believe to have found a fix that will resolve the matter, we will proceed to final tests to then publish an update.
- monitoring Jan 19, 2024, 10:07 PM UTC
A fix has been implemented to resolved the error with one-click titles not working. We are continuing to monitor the status to ensure everything is working as expected.
- resolved Jan 19, 2024, 10:28 PM UTC
This incident involving error with launching one-click titles has been resolved.