SpringboardVR incident

Licensing Server unavailable

Critical Resolved View vendor source →

SpringboardVR experienced a critical incident on March 30, 2024 affecting VR Launcher and Services, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2024, 12:37 PM UTC
Resolved
Mar 30, 2024, 01:17 PM UTC
Duration
39m
Detected by Pingoru
Mar 30, 2024, 12:37 PM UTC

Affected components

VR Launcher and Services

Update timeline

  1. monitoring Mar 30, 2024, 12:37 PM UTC

    The Licensing server is unavailable, resulting in messages about licenses expiring soon or servers unable to connect.

  2. resolved Mar 30, 2024, 01:17 PM UTC

    The problem was identified and a fix was implemented. We have received feedback the issue was resolved.