SpringboardVR experienced a minor incident on May 26, 2018 affecting Operator Panel and VR Launcher and Services, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Operator PanelVR Launcher and Services
Update timeline
- identified May 26, 2018, 05:36 PM UTC
We are having issues with our database automatically replicating when it scales to deal with traffic. We are investigating this now and hope to have it resolved shortly.
- monitoring May 26, 2018, 05:51 PM UTC
A fix has been implemented and we are currently monitoring the results
- monitoring May 26, 2018, 05:51 PM UTC
We are continuing to monitor for any further issues.
- resolved May 26, 2018, 06:26 PM UTC
All issues have been resolved. If you are still having problems please contact us at [email protected]