SpringboardVR incident

Temporary disruption to Experience Settings

Minor Resolved View vendor source →

SpringboardVR experienced a minor incident on November 26, 2021 affecting Operator Panel, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2021, 02:18 AM UTC
Resolved
Nov 26, 2021, 08:48 AM UTC
Duration
6h 29m
Detected by Pingoru
Nov 26, 2021, 02:18 AM UTC

Affected components

Operator Panel

Update timeline

  1. investigating Nov 26, 2021, 02:18 AM UTC

    We are currently aware of an issue preventing Operators from changing their Experience pricing and will get this rectified as a top priority. We expect this to continue for the next 4-6hrs.

  2. investigating Nov 26, 2021, 08:18 AM UTC

    We are continuing to investigate the issue causing this and hope to have it figured out. We will update again within the next 4hrs.

  3. investigating Nov 26, 2021, 08:48 AM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 26, 2021, 08:48 AM UTC

    This issue has now been resolved and Experience Settings are now working as expected.