SpringboardVR experienced a critical incident on November 8, 2022 affecting Operator Panel and Station Monitor and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Operator PanelStation MonitorDeveloper Panel
Update timeline
- investigating Nov 08, 2022, 01:50 PM UTC
We are aware of an issue causing Operators to be logged out and unable to login back into the Operator panel. We are looking into this urgently and will provide an update as soon as we have one.
- identified Nov 08, 2022, 04:31 PM UTC
We are continuing work on the fix for the issue that cause problems with login to SpringboardVR platform. Development team is working on a solution.
- resolved Nov 08, 2022, 04:35 PM UTC
This incident has been resolved. All services are operational.