SpringboardVR incident

Operator panel login issue

Critical Resolved View vendor source →

SpringboardVR experienced a critical incident on January 9, 2023 affecting Operator Panel and Station Monitor and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 04:18 PM UTC
Resolved
Jan 09, 2023, 05:10 PM UTC
Duration
51m
Detected by Pingoru
Jan 09, 2023, 04:18 PM UTC

Affected components

Operator PanelStation MonitorDeveloper PanelReservation System

Update timeline

  1. investigating Jan 09, 2023, 04:18 PM UTC

    We are currently investigating an issue with login error to Operator panel.

  2. identified Jan 09, 2023, 04:20 PM UTC

    The issue has been identified and we are working on implementing a fix.

  3. monitoring Jan 09, 2023, 04:41 PM UTC

    A fix has been implemented and we are monitoring it.

  4. resolved Jan 09, 2023, 05:10 PM UTC

    This incident has been resolved.