SpringboardVR incident

Invoices Missing

Minor Resolved View vendor source →

SpringboardVR experienced a minor incident on July 5, 2023 affecting Operator Panel, lasting 20h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2023, 05:08 PM UTC
Resolved
Jul 06, 2023, 01:20 PM UTC
Duration
20h 11m
Detected by Pingoru
Jul 05, 2023, 05:08 PM UTC

Affected components

Operator Panel

Update timeline

  1. investigating Jul 05, 2023, 05:08 PM UTC

    Currently, all invoices prior to 1st July 2023 are not appearing in Operator Panels. We are investigating this and hope to have it rectified in the next 24-48hrs and will update as we get more information.

  2. resolved Jul 06, 2023, 01:20 PM UTC

    All Invoices and Statements have been fixed and are available for download again.