Sprig experienced a major incident on May 10, 2022 affecting Sprig SDKs and Sprig API, lasting 9h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 10, 2022, 03:43 PM UTC
We're experiencing a service interruption. Our team is currently working to restore the service. We apologize for any inconvenience.
- identified May 10, 2022, 05:24 PM UTC
Upgrading to degraded performance. We've resolved some primary issues but we are still experiencing longer latency times.
- monitoring May 10, 2022, 06:33 PM UTC
Data ingest appears normal. There are still some concerns with slow reads from our primary database. Engineers continue to work on resolving this issue. Next update should be expected in less than 2 hours.
- monitoring May 10, 2022, 07:23 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 10, 2022, 08:58 PM UTC
Systems continue to improve. Latency issues are continuing to trend well. Engineers continue to monitor until fully resolve.
- resolved May 11, 2022, 01:02 AM UTC
This incident has been resolved and all systems are functioning normally.