Sprig incident

2022_06_23 Segment Issue

Critical Resolved View vendor source →

Sprig experienced a critical incident on June 24, 2022 affecting Sprig SDKs and Sprig Sign In and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2022, 01:13 AM UTC
Resolved
Jun 24, 2022, 01:24 AM UTC
Duration
11m
Detected by Pingoru
Jun 24, 2022, 01:13 AM UTC

Affected components

Sprig SDKsSprig Sign InSprig API

Update timeline

  1. investigating Jun 24, 2022, 01:13 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 24, 2022, 01:24 AM UTC

    Actions were taken to solve this issue. We will continue to monitor this situation closely.

  3. postmortem Jun 30, 2022, 10:17 PM UTC

    [https://docs.google.com/document/d/1Qn9uAhIN1ANBLXMj9RBHataKmaUk7pKohIlTvVumR-0/edit#](https://docs.google.com/document/d/1Qn9uAhIN1ANBLXMj9RBHataKmaUk7pKohIlTvVumR-0/edit#)