Spreedly experienced a minor incident on February 13, 2024 affecting Lifecycle Management (Account Updater) Callbacks, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 13, 2024, 07:07 PM UTC
Since 2024-01-13, there has been an issue detected causing AU Callbacks to fail delivery. All impacted customers have been notified. Our team is actively working towards a solution to rectify the problem, and we will keep you updated on any progress made in resolving the matter. We value your patience as we work to resolve this issue.
- monitoring Feb 15, 2024, 11:46 PM UTC
Since 2024-01-13, there has been an issue detected causing AU Callbacks to fail delivery. We’ve implemented a fix and stabilized AU Callback Deliveries and our team is monitoring the situation closely to ensure there are no additional impacts. Please reach out to our Support team if you need any additional help.
- resolved Feb 16, 2024, 06:01 PM UTC
After closely monitoring our fix on AU Callback Deliveries and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected. We apologize for any inconvenience or disruption.