Spreedly incident

Braintree 3DS Challenge Flow Issues

Minor Resolved View vendor source →

Spreedly experienced a minor incident on March 1, 2024 affecting 3DS Global, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2024, 04:11 PM UTC
Resolved
Mar 01, 2024, 04:58 PM UTC
Duration
46m
Detected by Pingoru
Mar 01, 2024, 04:11 PM UTC

Affected components

3DS Global

Update timeline

  1. identified Mar 01, 2024, 04:11 PM UTC

    Since 2024-02-29 11:02 am EST, we have identified an issue causing some Braintree 3DS transactions in the challenge flow to remain in a pending state. Our team is actively working towards a solution. We value your patience as we work to resolve this issue.

  2. monitoring Mar 01, 2024, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 01, 2024, 04:58 PM UTC

    After careful monitoring, we consider this incident resolved. We apologize for any inconvenience or disruption.