Spreedly incident

SCA Authentication Rejection

Notice Resolved View vendor source →

Spreedly experienced a notice incident on May 7, 2024 affecting 3DS Global, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2024, 10:18 AM UTC
Resolved
May 07, 2024, 10:48 AM UTC
Duration
30m
Detected by Pingoru
May 07, 2024, 10:18 AM UTC

Affected components

3DS Global

Update timeline

  1. investigating May 07, 2024, 10:18 AM UTC

    We are currently investigating an issue related to Strong Customer Authentication (SCA) authentication rejections. Requests for SCA authentication are being rejected with the error message "Service: Invalid Json response"

  2. resolved May 07, 2024, 10:48 AM UTC

    We are marking this item as resolved. After further review of data, SCA authentications are processing successfully.