Spreedly incident
Delays in listing transactions using the API listing endpoints.
Spreedly experienced a major incident on July 18, 2024 affecting Core Secondary API, lasting 16h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 18, 2024, 07:59 PM UTC
We have identified a gap in reporting for some customers listing recent transactions using the API listing endpoints, which may affect /v1/transactions/ and list Payment Methods /v1/payment_methods. We are aware of the issue and are working to implement a fix.
- monitoring Jul 19, 2024, 04:03 AM UTC
The Spreedly team has identified and implemented a fix to resolve the delay in our API listing endpoint and dashboard reporting. This delay did not affect the state or success of customer transactions, but reporting during this time frame may not be accurately reflected. This incident is being closely monitored, and we apologize for any inconvenience or disruption.
- resolved Jul 19, 2024, 12:45 PM UTC
After closely monitoring our reporting systems and confirming that all systems are stable and functioning as expected, this incident is considered resolved. We apologize for any inconvenience or disruption.