Spreedly incident

Payment Method Creation

Notice Resolved View vendor source →

Spreedly experienced a notice incident on August 30, 2024 affecting Core Transactional API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2024, 01:59 PM UTC
Resolved
Aug 30, 2024, 02:41 PM UTC
Duration
42m
Detected by Pingoru
Aug 30, 2024, 01:59 PM UTC

Affected components

Core Transactional API

Update timeline

  1. monitoring Aug 30, 2024, 01:59 PM UTC

    We are currently investigating an issue affecting payment method creation. Our team has identified the root cause of the issue affecting payment method creation and have implemented a fix. We are currently monitoring the situation to ensure that everything is functioning as expected. We'll provide more updates as soon as they're available

  2. monitoring Aug 30, 2024, 02:14 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 30, 2024, 02:41 PM UTC

    After closely monitoring the situation and confirming that payment method creation is now stable and functioning as expected, we consider this incident resolved. No further customer impact is anticipated. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to address the issue.