Spreedly experienced a notice incident on December 3, 2024 affecting Core Transactional API, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 03, 2024, 04:05 PM UTC
We experienced a brief period of system instability during which multiple endpoints were impacted. This issue resulted in intermittent errors and disruptions in service. Starting at 3:15 PM UTC our team promptly identified the root cause of the issue, and as of 3:20 PM UTC, the problem was resolved. Since then, we have not observed any recurrence of this issue. We are closely monitoring the system to ensure continued stability and are taking steps to prevent similar incidents in the future. If you have any questions or concerns, please reach out and our support team will be happy to assist.
- resolved Dec 03, 2024, 06:22 PM UTC
After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected. We are completing our investigation with regard to the causes of the incident and any residual impact. We apologize for any inconvenience or disruption.