Spot AI experienced a minor incident on November 7, 2023 affecting Spot Platform, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 07, 2023, 10:23 PM UTC
We are currently investigating an intermittent issue with our dashboard not loading for some customers. We will keep you up to date on our investigation.
- investigating Nov 08, 2023, 04:23 AM UTC
We have implemented a mitigation to manage the issue while we continue to investigate.
- identified Nov 08, 2023, 10:39 AM UTC
We have identified the root cause and are implementing a long-term fix. The dashboard should be fully operational for all customers at this time.
- identified Nov 09, 2023, 03:20 PM UTC
We are continuing to work on a fix for this issue. While we work towards a resolution, you may find a performance degradation while downloading compliance reports of 30 days or greater.
- resolved Nov 10, 2023, 10:10 PM UTC
This incident has been resolved.