Spot AI incident

Limited Access to dashboard

Major Resolved View vendor source →

Spot AI experienced a major incident on January 22, 2024 affecting Spot Platform, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 04:26 PM UTC
Resolved
Jan 22, 2024, 04:48 PM UTC
Duration
22m
Detected by Pingoru
Jan 22, 2024, 04:26 PM UTC

Affected components

Spot Platform

Update timeline

  1. monitoring Jan 22, 2024, 04:26 PM UTC

    This morning we noticed certain users are unable to view parts or entirety of the dashboard. We have identified the issue and are working on resolving it as soon as possible. Our expected time for a resolution is less than 30 mins. There is no impact on video data being recorded and stored.

  2. resolved Jan 22, 2024, 04:48 PM UTC

    This incident has been resolved and all access should be restored. We will post a post-mortem soon and steps we are taking to avoid similar issues in the future.