Spot AI experienced a minor incident on February 22, 2024 affecting Spot Platform, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Spot Platform
Update timeline
- investigating Feb 22, 2024, 07:35 PM UTC
Impact Scope: This issue affects all customers trying to access historical video on web and mobile applications. Issue: Access to historical video footage on web and mobile application is currently impacted. There is no loss to recording of the video and all video is being recorded Resolution: We are actively investigating and expect this to be resolved within few hours if not sooner.
- monitoring Feb 22, 2024, 08:23 PM UTC
A fix has been identified and implemented and we're monitoring the results.
- resolved Feb 22, 2024, 10:52 PM UTC
This incident has been resolved.