Splunk experienced a minor incident on November 13, 2025 affecting Login and Ingest and 1 more component, lasting 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2025, 05:20 AM UTC
We are currently investigating the issue with ACS (Admin Config Service) requests causing failures for all Splunk Cloud Platform customers, resulting in the error message "service temporarily unavailable, please try again later" when accessing self-service operations.
- investigating Nov 13, 2025, 05:49 AM UTC
Our teams are currently investigating the issue with ACS (Admin Config Service) requests causing failures for all Splunk Cloud Platform customers, resulting in the error message "service temporarily unavailable, please try again later" when accessing self-service operations.
- identified Nov 13, 2025, 06:09 AM UTC
This issue has been identified and fix is being implemented.
- identified Nov 13, 2025, 06:42 AM UTC
This issue has been identified and fix is being implemented.
- identified Nov 13, 2025, 07:17 AM UTC
This issue has been identified and fix is being implemented.
- identified Nov 13, 2025, 08:21 AM UTC
The issue affecting ACS has been identified. Our team is currently testing a potential fix to ensure it resolves the problem. Service functionality may remain limited during this time. We will provide updates as testing progresses.
- identified Nov 13, 2025, 09:34 AM UTC
The issue affecting ACS has been identified. Our team is continuing testing a potential fix to ensure it resolves the problem. Service functionality may remain limited during this time. We will provide updates as testing progresses.
- monitoring Nov 13, 2025, 10:15 AM UTC
We have identified the root cause of the earlier disruption and applied a workaround to restore full functionality. All ACS services are now operating normally, and our monitoring indicates requests are being processed successfully. We will implement a permanent fix during a scheduled maintenance window, and no customer impact is expected during that time. Thank you for your patience as we worked to resolve this issue.
- resolved Nov 13, 2025, 02:21 PM UTC
All ACS services are now operating normally, and our monitoring indicates requests are being processed successfully. We will implement a permanent fix during a scheduled maintenance window, and no customer impact is expected during that time. Thank you for your patience as we worked to resolve this issue.