Splunk OnCall had 6 outages in the last 2 years totaling 2401h 31m of downtime — averaging 0.2 incidents per month.
There were 6 Splunk OnCall outages since October 3, 2025 totaling 2401h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
Splunk On-Call experienced loading issues affecting the portal.victorops.com web interface and the Android and iOS mobile applications. The disruption lasted approximately one hour and has been resolved. We apologize for any inconvenience this disruption may have caused.
Splunk On-Call experienced an isolated network disruption between approximately 08:47 UTC - 09:12 UTC earlier today, December 5th. The functionality has since returned to operational. We apologize for any disruption or adverse impact this caused. Please contact Splunk On-Call support with any questions - https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support
Splunk On-Call Email Alert Ingestion appears to be disrupted. Thanks for your patience while we investigate this issue. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support
We are now seeing successful delivery of email alerts in our system. We are moving status to monitoring while we investigate the cause for this disruption. Thanks for your patience while we continue to investigate. Updates to follow. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support
We've identified this issue as stemming from a release by our Email Alert provider. Their release has been rolled back and now Email Alert delivery to On-Call is fully operational. Our apologies for this disruption. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support