Splunk Observability Cloud US2 had 45 outages in the last 2 years totaling 695h 4m of downtime — averaging 1.8 incidents per month.
There were 45 Splunk Observability Cloud US2 outages since July 15, 2024 totaling 695h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between 1a PDT and 2:50a PDT, any GCP integration that had the "Sync all (dynamically) listed projects" setting enabled had some of the Cloud Monitoring data from GCP dropped. This issue has been resolved. Customers may see gaps in charts and detectors that use affected GCP Cloud Monitoring metrics. AWS CloudWatch and Azure Monitor metrics are not impacted.
We have confirmed that the issue affecting Tag Spotlight has been resolved. Customers may have experienced limited functionality within Tag Spotlight beginning at approximately 4:30 PM PT on June 30. Full functionality was restored at 7:20 AM PT on July 1.
Due to a regression in a recent release, users navigating from Logs Related Content on the APM TraceView page to Log Observer were redirected back to APM TraceView instead. This impacted the Logs Correlation experience for customers across all realms, except US3 and Gov. The change has been reverted to restore the expected navigation experience. Product availability for APM and Log Observer was not impacted; the issue was limited to the Logs Correlation workflow from TraceView. Incident Start Time: 05:09 PDT, June 25, 2026 Incident End Time: 22:15 PDT, June 25, 2026
We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.
We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 17:30 UTC - June 2 14:30 UTC
A degradation of the Splunk O11y Cloud ingest path caused ~5% of Azure Monitor and GCP Cloud Monitoring metrics to not be fetched. AWS Cloudwatch Metrics were not impacted.
This incident has been resolved. We have since confirmed that Azure Monitor and GCP Cloud Monitoring metrics were impacted during this incident. AWS Cloud Monitoring metrics were not impacted.
This incident has been resolved. We have since confirmed that Azure Monitor and GCP Cloud Monitoring metrics were impacted during this incident. AWS Cloud Monitoring metrics were not impacted.
Users may have observed a modified Playground UI (hidden org selector, added header, and an Exit Playground button with unexpected org‑switch behavior). No features were affected and no user experience was degraded. The issue was identified and fully mitigated by 16:49 PDT.
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.
Apr 20, 07:30 PDT Investigating - We are currently dropping a subset of metrics. We are currently working on identifying the root cause.
Apr 13, 19:01 PDT Resolved - This incident has been resolved. Apr 13, 18:58 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 13, 18:57 PDT Update - Mitigation steps are in progress, and the situation is improving. We are continuing to monitor and will provide further updates as soon as possible. Apr 13, 18:52 PDT Update - Mitigation steps are in progress. We are continuing to monitor and will provide further updates as soon as possible Apr 13, 18:29 PDT Update - Mitigation steps are in progress. We are continuing to monitor and will provide further updates as soon as possible Apr 13, 18:06 PDT Update - Investigation is in progress. Our team is working on mitigation steps and will provide further update as soon as possible. Apr 13, 17:27 PDT Investigating - We are currently investigating the issue. APM New Data is delayed by approximately 40 minutes. There is no data loss.
Mar 17, 16:51 PDT Resolved - The issue with APM Trace Analyzer page functionality is fully recovered. Mar 17, 15:45 PDT Monitoring - The issue with APM Trace Analyzer page functionality has recovered, and engineering teams are monitoring to ensure continued health of the system. Mar 17, 15:14 PDT Update - We are currently investigating an issue with a subset of APM functionality called trace analyzer which allows customers to browse traces for filtering and sorting, function is degraded. Mar 17, 14:15 PDT Investigating - We are currently investigating this issue.
Feb 28, 00:00 PST Completed - The scheduled maintenance has been completed. Feb 9, 00:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 2, 09:45 PST Scheduled - Splunk Synthetic Monitoring will begin updating Google Chrome to version 142 for Browser tests on Monday, February 9th at 12:00 AM PT. We periodically auto-update to newer versions of Google Chrome when available. Due to differences between browser versions, test behavior or timings can sometimes change and may require updates to your test steps. This rollout will be done gradually over two weeks, after which a new runner version for Private Location customers will be made available.
Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.
Jan 19, 12:10 PST Resolved - Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View. Jan 19, 11:27 PST Update - We are continuing to investigate this issue. We have confirmed that the issue does not impact Datapoint Ingest at this time. Jan 19, 10:50 PST Investigating - We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.
Jan 14, 02:16 PST Resolved - This incident has been resolved. Jan 14, 02:12 PST Update - We are continuing to monitor for any further issues. Jan 14, 02:11 PST Monitoring - A fix has been implemented and we are monitoring the results. Jan 14, 02:02 PST Investigating - The service serving profiling ingest is unhealthy. This is resulting in new profiling data being dropped.
Oct 17, 18:37 PDT Resolved - This incident has been resolved. Oct 17, 17:31 PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 17, 15:56 PDT Update - We are continuing to work on a fix for this issue. Oct 17, 15:56 PDT Identified - The issue has been identified and a fix is being implemented.
APM Tag spotlight and other APM service-centric views within the UI were unavailable between approximately 1pm PDT and 11 pm PDT for customers without Profiling entitlements due to a system error. Data ingest was not impacted. The issue has been resolved.
Aug 20, 18:45 PDT Resolved - This incident has been resolved. Aug 20, 18:35 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 20, 18:30 PDT Identified - The issue has been identified and a fix is being implemented. Aug 20, 01:30 PDT Investigating - We are investigating an elevated rate of errors occurring while interacting with the Splunk APM API. Trace data ingest is not impacted.
Aug 18, 15:34 PDT Resolved - Issue is resolved now and continue to monitor. Aug 18, 15:25 PDT Investigating - A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results
Aug 18, 13:05 PDT Resolved - This incident has been resolved. Aug 18, 12:54 PDT Update - We are continuing to monitor for any further issues. Aug 18, 12:39 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 18, 12:25 PDT Update - We are continuing to work on a fix for this issue. Aug 18, 12:08 PDT Identified - The issue has been identified. Aug 18, 11:59 PDT Update - We are continuing to monitor for any further issues. Aug 18, 11:42 PDT Update - We are continuing to monitor for any further issues. Aug 18, 11:22 PDT Update - We are continuing to monitor for any further issues. Aug 18, 10:57 PDT Monitoring - Fix has been implemented and we are monitoring. Aug 18, 10:49 PDT Investigating - Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins. UI Slowness is observed and did not load at all.
Aug 4, 11:41 PDT Resolved - This incident has been resolved. Aug 4, 10:47 PDT Update - We are continuing to investigate this issue. Aug 1, 23:01 PDT Investigating - We are investigating a intermittent unavailability of the Splunk APM web application. Trace data ingest is not impacted at this time. We will provide an update as soon as possible.
Aug 4, 08:20 PDT Resolved - This incident has been resolved. Aug 4, 07:43 PDT Update - We are continuing to investigate this issue. Aug 4, 07:26 PDT Investigating - Log Observer Connect web interface is down. This is affecting Log observer connect home page, logs charts and logs dashboards There is no data loss
Session Replay was not available in RUM product.
Jul 15, 04:01 PDT Resolved - This incident has been resolved. Jul 15, 03:41 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 15, 03:13 PDT Identified - The issue has been identified and a fix is being implemented. Jul 15, 02:42 PDT Investigating - Charts for all customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.